Payment policy

At TreasureToolShop, we aim to provide a secure and convenient payment experience for all our customers. Please review our Payment Policy to understand how we handle payments and transactions.

1. Payment Methods

We accept the following payment methods for orders placed on our website:

• Major credit cards (Visa, MasterCard, American Express)
• PayPal
• Other secure payment methods as indicated at checkout

2. Payment Processing

a. Authorization:

• All payments are processed securely through our payment gateway. By providing payment information, you authorize us to charge the total amount of your order to your selected payment method.

b. Transaction Security:

• We use industry-standard encryption and security measures to protect your payment information. Our payment processor complies with PCI DSS standards to ensure secure handling of your financial data.

3. Payment Charges

a. Total Amount:

• The total amount billed will include the cost of the products, applicable taxes, and shipping fees. The final amount will be displayed before you confirm your order.

b. Currency:

• All transactions are processed in U.S. Dollars (USD). Any currency conversion fees or charges are the responsibility of the cardholder.

4. Order Review and Verification

a. Verification:

• To prevent fraud and ensure the security of your transaction, we may conduct additional verification for certain orders. This may include contacting you for confirmation or additional information.

b. Holds and Authorizations:

• In some cases, a temporary hold or authorization may be placed on your payment method to verify the availability of funds. This hold will be released if the transaction does not proceed.

5. Payment Disputes

a. Disputes:

• If you have any issues with a payment or believe there has been an error, please contact our customer service team at [email protected] . We will work with you to resolve any payment disputes promptly.

b. Chargebacks:

• We take fraudulent chargebacks seriously. If you initiate a chargeback, we may take appropriate action to protect our business interests, including reporting to credit agencies and recovering costs associated with the dispute.

6. Refunds

a. Refund Process:

• Refunds are processed to the original payment method used for the purchase. For information on our refund procedures and timeframes, please refer to our Returns & Refunds Policy.

b. Partial Refunds:

• If a partial refund is issued, the refund amount will be proportional to the returned items, excluding any non-refundable fees such as shipping.

7. Contact Us

If you have any questions or need assistance regarding payments, please contact us:

TreasureToolShop
Email: [email protected]

Thank you for choosing TreasureToolShop. We appreciate your business and are committed to providing a secure and smooth payment experience.